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Forum Discussion
Tanjhi
24 days agoNew member | Level 1
How to log into my account and where are my files?
I want to resolve this? I see two things.
1. How do I login to my account? It asked me to create a new account with my previous email on file so it can say there is already an account associated...
2. I want to locate deleted files or files that were inside my dropbox that were there some years ago. I did not erase them. I see they were not there were I had them.
3. In the future I would not post this to the community, so I have only shown the last four of each...
- Walter
Dropbox Staff
Hi Tanjhi - thanks for posting on our Community.
I'm not really sure about the issue you're facing. Could you elaborate a tad for me please?
For example, are you having any particular issue with logging into your account or getting a specific error?
When it comes to your files, assuming that you're logged into the correct Dropbox account, have you taken a look at your homepage, the deleted files page, and/or the events page?
As for your last query, I'm afraid I don't quite follow, I'd need more information to assist further.
Keep us posted anyhow!
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