I can't delete files from my computer, why?

Question

I worked for a company that shared their entire Dropbox directory with me, which contains several terabytes of data. Our collaboration has ended, and they removed my access to their Dropbox folder. However, the folder with all the data is still on my drive, and Windows refuses to delete it because it is protected. I have even reinstalled Windows, but the issue persists. I would like to get rid of this folder.

Mark · Answer

Is it still showing at www.dropbox.com/home ?

danchez · Answer

No. Only on my&nbsp;physical drive. I can't modify or delete any of the files or folders.

Jay · Answer

Hi danchez, thanks for bringing this to our attention.
Were these files in a private Dropbox folder or a shared folder?
This will help me to assist further!

danchez · Answer

Hi Jay!This was a shared folder and wasn't saved on my private Dropbox just on my D: letter drive. After formatting the C drive and reinstalling Windows, the shared folder on the D drive was still not modifiable.

Jay · Answer

What error do you get when trying to delete it? Could you attach a screenshot of this message?

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I can't delete files from my computer, why?

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