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Ludwig_DB's avatar
Ludwig_DB
Explorer | Level 4
28 days ago
Solved

I'm trying to move a shared folder, but it's getting copied instead.

I am trying to move shared folders, not created by me, I was told this is possible without affecting the content or other users. 

However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place. 

Had anyone had this problem and found a solution?

 

  • Nancy's avatar
    Nancy
    28 days ago

    If you right-click on the folder instead, select “Move” and then, paste it in the desired location, do you still see the same result?

    Are you trying to move the folder to a separate Dropbox account of yours, by any chance? If yes, then this could be expected as per this point.

5 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    Ludwig_DB wrote:

    However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place.

    It sounds like you're copying, not moving, the folder. What's the exact process you're following?

    • Ludwig_DB's avatar
      Ludwig_DB
      Explorer | Level 4

      I am dragging the folder with the mouse on my iMac. 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        If you right-click on the folder instead, select “Move” and then, paste it in the desired location, do you still see the same result?

        Are you trying to move the folder to a separate Dropbox account of yours, by any chance? If yes, then this could be expected as per this point.

  • Ludwig_DB's avatar
    Ludwig_DB
    Explorer | Level 4

    Thank you Nancy, it works now 😊

    I am moving within the same account, to a non-shared folder.

     

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager

      Hi Ludwig_DB and welcome back to the Dropbox Community. My name is Theresa and I am a Community Manager here at Dropbox HQ 👩‍💻. 

      I am glad to see that you successfully shared a folder with Dropbox. Separately to that, I always enjoy connecting with our members and learning about the creative ways they use Dropbox every day 💙

      If you're up for sharing, I’d love to hear how you use Dropbox 💡 Your insights could inspire helpful tips for others or even spark fresh ideas for our internal team. Who knows, you might just help someone discover their next favorite feature 🤗

      T 😺 (Dropbox Community Manager)

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