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Forum Discussion
RM10
2 months agoNew member | Level 2
Missing videos and photos from my Dropbox account
I have a lot of videos and photos that they are not showing in my dropbox roll from years ago, specially before 2015.
i am very worried because they are family videos and photos very important for us.
what happened ? How can I see them?
- martiniNew member | Level 2
,y videos and photos of my family has been delete it or missing from my account please need help urgent
- FinnOliverExplorer | Level 3
Check the deleted files section and make sure syncing’s working!!
- Mark
Super User II
What is www.dropbox.com/events showing regarding the files?
Dropbox cannot delete things unless it is told to do so.
- xenographicxNew member | Level 2
Since i am missing 14 years of photos, I beg to differ wih you. NO ONE told Dropbox to delete them. (Just another user commenting here)
- Mark
Super User II
xenographicx wrote:
NO ONE told Dropbox to delete them. (Just another user commenting here)
They have to. Either because they were dragged out of the folder to another location by accident or deleted on one device thinking it didn't replicate to another.
The other possibility is that people forget they were over quota and so things didnt upload (Dropbox does show errors on that, but people ignore).
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