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cubchief3's avatar
cubchief3
New member | Level 2
12 months ago

Random unrecognized file in Recents Dropbox, that I can't remove.

I have a file that was apparently shared with me that I can only open in dropbox from the recents section, all files, or menu bar on mac.  The file does not show up in any of the folders even though it says it's saved in "dropbox."  When I attempt to delete/remove the file I do not have any options that allow that.  I searched for a shared folder but there are none and strangely this file doesn't show up in the shared section.  It's some stupid sexual anime ( which of course my kids vehemently deny knowing anything about) so I am a little concerned about hacking but the file info says it was shared with me back in April and I've had no suspicious activity in my account.  Is this a support issue or am I just missing how to get rid of this file?

3 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey cubchief3thanks for posting here!

    Feel free to have a look at a similar thread that we handled recently. You can see more about this here.

    I'd also suggest that you take a look at your account's events page, to see if you can find any activity in regards to this file there.

    Thanks a bunch!

  • cubchief3's avatar
    cubchief3
    New member | Level 2
    12 months ago

    Thanks! There is no activity in events for this file and I attempted to report it before asking the question but I am not able to create a link for it to include in the form.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey cubchief3, sorry for the late reply!

    Do you still face the same issue on your end?

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