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MisterBijoux's avatar
MisterBijoux
New member | Level 2
2 years ago
Solved

Remove of a deleted dropbox possible?

Yesterday I delete the wrong dropbox. Is there any chance, that the whole dropbox can be remove?

  • Megan's avatar
    Megan
    2 years ago

    Hi MisterBijoux, I'm afraid there's nothing that we can do if the account has been deleted.

     

    You could re-open it, using the same email address, but the files aren't recoverable. 

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi MisterBijoux, I hope you're doing well! 

     

    Would you be able to share some additional info with me?

     

    Did you delete the account, or some files in it? Additionally, what do you want to remove? 

     

    Keep me posted!

  • MisterBijoux's avatar
    MisterBijoux
    New member | Level 2
    2 years ago
    UnfortunatIy I delete one of my accounts by mistake. 😞
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi MisterBijoux, I'm afraid there's nothing that we can do if the account has been deleted.

     

    You could re-open it, using the same email address, but the files aren't recoverable. 

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