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MisterBijoux
2 years agoNew member | Level 2
Remove of a deleted dropbox possible?
Yesterday I delete the wrong dropbox. Is there any chance, that the whole dropbox can be remove?
Hi MisterBijoux, I'm afraid there's nothing that we can do if the account has been deleted.
You could re-open it, using the same email address, but the files aren't recoverable.
3 Replies
- Megan2 years ago
Dropbox Community Moderator
Hi MisterBijoux, I hope you're doing well!
Would you be able to share some additional info with me?
Did you delete the account, or some files in it? Additionally, what do you want to remove?
Keep me posted!
- MisterBijoux2 years agoNew member | Level 2UnfortunatIy I delete one of my accounts by mistake. 😞
- Megan2 years ago
Dropbox Community Moderator
Hi MisterBijoux, I'm afraid there's nothing that we can do if the account has been deleted.
You could re-open it, using the same email address, but the files aren't recoverable.
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