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Craig Morris's avatar
Craig Morris
New member | Level 2
4 months ago

Rename Dropbox Folder like any other type of folder

Having just swapped plans from Teams to Professional I've encountered a massive issue in that I can't rename the root Dropbox folder from Dropbox (Personal).  This has effectively removed all file links in my documents.  Now as a Professional using Autodesk, Adobe etc, that is a huge issue, as I need to re-link all of my files in all of my documents, a huge cost in time and essentially money for not being able to change one folder name!

Can the customer please decide what the file is called, especially when they've stayed in the Dropbox environment, this one small issue essentially means (for those with linked or referenced files) once you upgrade to a Team licence you can't go back without some major time wasting!

4 Replies

  • Craig Morris's avatar
    Craig Morris
    New member | Level 2
    4 months ago

    That linked thread was from 10 years ago, surely you could have made this change by now?  It's not like Windows will allow you accidentally name both a business and personal folder "Dropbox" they still need different names. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    HI Craig Morris​, we appreciate the feedback on this matter and we do take all comments into consideration when improving the Dropbox desktop app and services.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 months ago
    Craig Morris wrote:

    surely you could have made this change by now? 

    I doubt it will come if I'm honest. They trialled it on some betas and found it caused data loss and syncing issues and so revoked it quite quickly. 

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