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bjehrenreich's avatar
bjehrenreich
Explorer | Level 3
4 years ago

Windows 11 Smart Sync Icons Missing

Hi I'm on Windows 11 and Smart Sync works fine, the icon overlays in Explorer just don't show up. Except for one thing: If a file is Online Only, then it has this (non-dropbox?) icon:

 

 

 

 

 

 

That little cardboard box icon goes away if the file becomes local. But otherwise the smart-sync icons don't show up. I tried reinstalling Dropbox and nothing changed. Oh and nothing at all on folders. Any ideas?

 

EDIT: Adobe Creative Cloud has it's own cloud storage and it's icons are still there. I know Windows has a limit on these kinds of icons. Is there any way to give Dropbox priority?

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi bjehrenreich, thanks for bringing this to our attention.

     

    This appears to be a Windows icon, and isn't related to Dropbox itself. 

     

    You can see how many overlays you have by checking this thread.

     

    If you need any further assistance, please let me know!

  • Max Blast's avatar
    Max Blast
    Explorer | Level 4
    2 years ago
    1. That thread has bee archived... too bad.. i have the exact same problem.

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