Can’t create a link from Dropbox file to share.

Question

For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.&nbsp;

Walter · Answer

Hey there Lmanaugh - sorry to hear you're having issues with this.
It sounds like your sharing activity might have been paused, but can you clarify if you're getting a particular error message when trying to share your files or folders so that we can make sure we're on the same page?
Thanks!&nbsp;

Lmanaugh · Answer

Something went wrong and we weren’t able to create a shared link. This is from a folder that I’ve shared before in the past.&nbsp;

Walter · Answer

I see, thanks for letting me know Lmanaugh - would it be OK if I sent you an email to investigate a bit further internally?&nbsp;

Lmanaugh · Answer

Yes - [removed per the Community's Guidelines]

Walter · Answer

Thanks for the cooperation Lmanaugh - you've got email from me, so please take a look at your inbox and we'll take it from there.&nbsp;

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Can’t create a link from Dropbox file to share.

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