Forum Discussion

DanielaC's avatar
DanielaC
New member | Level 1
20 days ago

Can you leave a comment through view only links without a Dropbox account?

My agency often shares videos, PPTs and images with clients through share (view only) links.

With the previous tool we used, clients were able to leave comments directly on the online tool, without having to sign in or download the assets. I thought Dropbox allowed this too, but now we tested it and Dropbox keeps asking the client to log in in order to leave a comment.

Client doesn't have a Dropbox account, so that's not an option, so how can we make it so they can leave comments?

This is the pop-up we get when trying to comment without logging in:

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    DanielaC wrote:

    Client doesn't have a Dropbox account, so that's not an option, so how can we make it so they can leave comments?

    A Dropbox account is required to comment on a file. A viewer can either sign in with an existing account, or they'll need to create an account.

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