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senaturk's avatar
senaturk
New member | Level 1
6 months ago

Cannot see the files shared with me in my finder.

Hi!

I can see my dropbox folders&files in the finder. However, I cannot see the 'files' shared with me in my finder. Please note, files that were shared with me is not in a folder - just the excel documents were shared. 

On the other hand, I can see the shared files on the dropbox item attached to menu bar (top dock). 

Please help!

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 months ago
    senaturk wrote:

    Please note, files that were shared with me is not in a folder - just the excel documents were shared.

    This is the expected behavior. Files shared with you directly won't appear in your Dropbox with your other files. You can access them through the Dropbox application window in your menu bar or on your Sharing page on the Dropbox website.

    Shared folders will appear with your other files and will sync to your computer.

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