Forum Discussion

J Harold W.'s avatar
J Harold W.
Helpful | Level 6
11 months ago

Changes on third-party app not syncing between three Linux distros

I have three linux distros installed on my desktop. They all have Gnucash and Dropbox. They are all connected to the same Dropbox account. I made a change in Gnucash on one of the distros and then later switched to the other two distros. The changes that I made in the one doesn't show up in the Gnucash on the other two distros. All three distros have the same version of Gnucash (5.10). What do I need to do further to solve this problem?

8 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey J Harold W., thanks for reaching out to us again.

    If I understand correctly, you're trying to edit files through a certain third-party app on all distros, but the changes aren't syncing across all distros.

    Just to check, do you have all the requirements for the Dropbox app to work correctly on your OS?

    Are you having this issue with other types of files?

    Is the Dropbox app "up to date" on all of them?

    Let me know and we'll go from there.

  • J Harold W.'s avatar
    J Harold W.
    Helpful | Level 6
    11 months ago

    I am checking on the requirements and will let you know. I will also check to see if the other files are being synced. I am not sure if the Dropbox app is "up to date". Thanks for you reply.

  • J Harold W.'s avatar
    J Harold W.
    Helpful | Level 6
    11 months ago

    My linux distros are not the main ones listed. I am unsure if I can compile Dropbox. I am mostly a gui person.

  • J Harold W.'s avatar
    J Harold W.
    Helpful | Level 6
    11 months ago

    My Dropbox folder is located on my home partition. Does it have to be located directly under /? And I don't have a team. It is just me on my home computer.

  • J Harold W.'s avatar
    J Harold W.
    Helpful | Level 6
    11 months ago

    After looking, I am not knowledgeable enough to compile from source. So I will keep tinkering with my installs and see if I can get it to working.

  • J Harold W.'s avatar
    J Harold W.
    Helpful | Level 6
    11 months ago

    I have found the problem. Distro #1 has a different version (214.4.5217) of Dropbox than distro #2 and #3 (215.4.7202). I have tried to install a newer version of Dropbox on #1 but it didn't work. I installed from the command line but it was the same version that was already installed. I will replace #1 with another distro. Thanks for the help.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey J Harold W., I'd also suggest the same thing. 

    We can't officially troubleshoot and see what might be causing it, if it's not an official Distro. I'd recommend trying out some Linux commands on the site to see if they help at all, or trying a different Distro. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!