Forum Discussion

kayteck's avatar
kayteck
New member | Level 1
10 months ago

Dropbox website login or download link opens white blank page in Edge.

As in the subject

when opening login page or link only blank white page is shown, also in InPrivate mode.

it is only on Edge.

On Chrome it works fine.

I cleared cookies and browsing cash, and disabled extensions with no luck.

Screenshot:

 

 

 

 

File access
Web
windows

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi there, kayteck I'd be happy looking into this for you!

    It sounds like this is a browser specific issue, since this happens on Edge, but not when you access our website using Chrome. 

    Have you checked for any pending updates on your browser maybe? 

    Let me know more! 

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