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DwightG's avatar
DwightG
Helpful | Level 6
1 year ago
Solved

"Email to Dropbox" is not available as an option in my settings

Hi all, had a search around of the net and was directed to this page;

https://help.dropbox.com/create-upload/email-files-to-dropbox

Trouble is that option doesn't exist. I've tried under the settings page clicking my avatar and checked settings/prefs for the admin console and the desktop app.

Any ideas would be appreciated.

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  • DwightG's avatar
    DwightG
    1 year ago

     Hannah, after a bit of searching it appears that if you have a DropBox teams account the process is different. I'm all sorted now.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey @DwightG, thanks for bringing this to our attention.

     

    Can you send us a screenshot of your settings, to show us that this option is missing?

     

    Keep in mind that to set this feature up, you need to be logged in to your account online, not the desktop app.

     

    Thanks in advance!

  • DwightG's avatar
    DwightG
    Helpful | Level 6
    1 year ago

     Hannah, after a bit of searching it appears that if you have a DropBox teams account the process is different. I'm all sorted now.

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