Error on all file requests we create: This file request has been closed, deleted, or never existed

Hey Peter9991 - sorry to hear you're having issues with this.

Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

Also,  are you using an individual account or a team one?

Any additional information is more than welcome!

Hi, and thanks for answering.

- Team plan, basic, 10TB storage 3,94TB used.
- I created the requests as we have always done, but I am getting errors when using all new; see pictures.
- No one has changed any settings in the near past.
- Tried using the requests in multiple browsers, on Windows and Mac and in-house as well as "out-house".

I am perplexed.

I see, thanks for the additional information and the screenshot too Peter9991 

Since you've already done some troubleshooting, may we reach out via email to have a further look internally at this point?