Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Breausie
4 months agoNew member | Level 2
Getting an error when trying to create links or manage permissions for my files
Dropbox Plan
Family
Are you a Team Member or Admin?
Admin
Do you have access to the email linked to the account?
Yes
Are there any devices connected to your Dropbox account?
Phone
Question or Issue
Can't share a link or manage permissions in Dropbox as an administrator yet other team members can.
2 Replies
- Hannah4 months ago
Dropbox Community Moderator
Hey Breausie, thanks for your post.
I just sent you an email, so we can investigate your issue further.
When you can, just reply to me from your email directly.
Thanks!
- Mark4 months ago
Super User II
Try clearing cache and cookies and see if that helps. If it doesnt try a different browser and if it still doesnt log a ticket at http://www.dropbox.com/support as it sounds like your sharing actvity has been blocked.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!