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Forum Discussion
davykeung
6 months agoExplorer | Level 4
I can't share my folder, why?
I was trying to share my folder but just cannot, without reason, how can I do?
3 Replies
- Jay6 months ago
Dropbox Community Moderator
Hi davykeung, thanks for bringing this to our attention.
It looks like your access to creating shared links has been paused.
Is it possible that you were trying to share content that might breach the terms listed in this article?
This will help me to assist further!
- davykeung6 months agoExplorer | Level 4
Thanks Jay!
yeh, I might shared some file which may contain malware, as a zip, it happens to caution me when i unzip it as well (actually I just shared the link within my fd, as I remember), and i didnt delete the file on dropbox and just leave it so far ( it is uploaded and shared from 2017 LOL).I not really using the share function from dropbox so far but recently I failed when trying to share other stuff.
I have deleted the "seems malware" file ytd, and my drive now should be clean enough which I dont think it breach any of the terms, now.
So will it auto "release" my share function now or do I need to summit a cs ticket to "unblock" my share fucntion?
Thanks for getting back!
- Jay6 months ago
Dropbox Community Moderator
Thanks for the info, I've sent you an email, please could you reply to it when you get a chance?
In the meantime, if there's anything else we can assist with, feel free to reply back here!
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