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NSSSSSS's avatar
NSSSSSS
New member | Level 2
31 days ago

I want to upload a file via the Android mobile app and it's stuck at "waiting to upload...".

Title says it all.  I was clearing the catch every time I wanted to upload a photo and that was working for a while but no longer.  I have plenty of space and the file is not that large.

Restarted the phone

Cleared the catch

Cleared the data

Uninstalled the app, reinstalled, logged back in.

Updated the app and OS

Tried on wifi and mobile

Nothing works.  Any suggestions?

Android
Mobile
upload

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    31 days ago

    Hey NSSSSSS, thanks for posting here today. 

    To clarify, are you trying to manually upload a file to your Dropbox account via the mobile app? Can you clarify the size of the file in question?

    Are you using camera uploads, by any chance, to automatically add your photos to Dropbox and it keeps getting stuck? 

    Feel free to send me a screenshot of the message you’re seeing, as well.

    Let me know, when you have more info.

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