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Forum Discussion
Sambowtell
10 months agoNew member | Level 2
I'm getting an error when sharing a link, why?
Trying to share this link but the error comes up - the files are all there??? Suggestions?
Error (400)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified.
[Removed as per Community Guidelines]
5 Replies
- Jay10 months ago
Dropbox Community Moderator
Hi Sambowtell, thanks for bringing this to our attention.
Is this error only occurring with this shared link, or do other shared links on your account get the same error?
This will help me to assist further!
- Sambowtell10 months agoNew member | Level 2
its happening with a few links but not all weirdly. Also I run training so I send out pre-work for people and they access the link rather than me adding their emails
- Jay10 months ago
Dropbox Community Moderator
Are you certain that you copied the full shared link correctly?
Could you create a test file with a new shared link to see if that works?
- Sambowtell10 months agoNew member | Level 2
[Removed as per Community Guidelines]
I think this one works. Not sure what keeps happening, if you can access this let me know!
- Jay10 months ago
Dropbox Community Moderator
That link seems to work fine. It's possible that there could be a random issue affecting the shared link that doesn't work.
You can try deleting the link entirely, and then creating a new shared link for the same folder to see if this helps. The URL will be changed for the shared link, just so you're aware.
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