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Jacklefamily23's avatar
Jacklefamily23
New member | Level 1
6 months ago

I'm trying to upload a file to the site, but it's still finalizing

I have been uploading a 100GB file to dropbox from my chrome browser, it has taken almost 24hrs and has been stuck on finalising for the last 4 hours. 

This is a really critical document that I need to have available for people in another state. How do I complete this upload so I can share asap without losing the upload?

 

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi Jacklefamily23, thanks for bringing this to our attention.

    Are you able to use the Dropbox desktop application to have the file sync to your account online instead?

    Could you try switching browsers to see if this helps?

    Keep me updated with any progress.

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