Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here!
Forum Discussion
Jacklefamily23
6 months agoNew member | Level 1
I'm trying to upload a file to the site, but it's still finalizing
I have been uploading a 100GB file to dropbox from my chrome browser, it has taken almost 24hrs and has been stuck on finalising for the last 4 hours.
This is a really critical document that I need to have available for people in another state. How do I complete this upload so I can share asap without losing the upload?
1 Reply
- Jay6 months ago
Dropbox Community Moderator
Hi Jacklefamily23, thanks for bringing this to our attention.
Are you able to use the Dropbox desktop application to have the file sync to your account online instead?
Could you try switching browsers to see if this helps?
Keep me updated with any progress.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!