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PaoloAlby's avatar
PaoloAlby
New member | Level 2
5 months ago

My sharing activity has been suspended. What can I do, and why did that happen?

Hello, I'm getting this popup error when I'm trying to join a shared folder.

What can I do ?

PS: I'm a free user.

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey there, PaoloAlby​, I hope you're doing well!

    It seems like your sharing capability has been temporarily interrupted. You can see more about what could have caused this in the relevant Help Center article that I hyperlinked.

    No need to worry. I just reached out via email in order to be able to check some account-specific info.

    Reply back to me, and we'll investigate further. Thanks a bunch!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Awesome PaoloAlby!

    I'll get back to you as soon as possible. Thanks!

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