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Forum Discussion
My uploads stop around 50 items and won't continue.
I am trying to upload a bunch of images from a photoshoot to my Dropbox account. The uploads stop around 50 items (give or take) and won't resume no matter how long I wait. I can only continue if I refresh the page (which cancels the upload) and try again which it does another 50 or so then gets stuck again. Keep in mind, it is not exactly 50. Sometimes its 55, 35, 48, 56, 59, etc... you get the idea. EDIT: I have tried uploading from a different hard-drive and SSD.
4 Replies
- Nancy
Dropbox Staff
Hey Megatonsohrab! Thanks for posting on our forum.
Since you mention refreshing your page, I assume you’re using the Dropbox website, correct?
What’s the total size of files you’re trying to upload at once? Mind you, there’s a 50GB size limit when using the Dropbox website.
Have you tried uploading your files in even smaller batches or does this fail, too?
Keep me in the loop for more info.
I'd like to start by apologizing for the delay in my reply. I'm sorry.
1: No file is more than a few Megabytes (25Mb at most).
2: The batches are done, now, in 50 groupings but I use to do over 800 images no problem and let Dropbox upload over the time it needed without interruption. If I do small or large groupings the limit is around 46-60 images before it stops uploading and freezes. I will then have to refresh and find the last file it uploaded then continue from there making what would be a 30-45min process now hours to complete.
Please let me know if theirs any additional information I can provide. I have this page bookmarked now and will try to reply everyday!
- Nancy
No worries, Megatonsohrab! I’m glad you were able to upload your files in the meantime.
Out of curiosity, did you test this from a different browser/incognito window at any point? I’d like to see if that helped at all.
I have not but that is a good idea. I will try and follow up here.
