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LindaLB's avatar
LindaLB
New member | Level 2
3 years ago

No Dropbox options appearing when I click on Dropbox file, just regular doc options.

My Dropbox is running, I can email the actual content from dropbox to myself, but no "copy dropbox link" option appears at all, anywhere. For larger files, I need the link to send to clients. I use that frequently to send PPT slides, etc.

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi LindaLB, I hope you're doing well!

     

    It sounds like you're referring to our desktop app, however if this isn't the case, then feel free to let me know more. 

     

    Provided you're using our app, can you let me know the syncing status and version of your app? Have you tried re-starting your device at all?

     

    Let me know more, and we'll take it from there! 

  • LindaLB's avatar
    LindaLB
    New member | Level 2
    3 years ago

    Thank you, Megan. Yes, I am using Dropbox on my desktop. Status says up to date, version v182.4.6427.  I tried a different file and it offered a link, so perhaps it was just a particular file. I am good right now. Thanks.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, LindaLB!

     

    I'll be one post away if you need anything else, cheers! 😎

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