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SskimsS's avatar
SskimsS
New member | Level 2
2 months ago

'Something went wrong on our end' when trying to generate a shared link

I keep getting this message and cannot generate a link to share my files. I am using the web version and the desktop version, and keep getting the same error. The files look like are uploaded correctly (shows a green check mark), but I cannot share my files.

4 Replies

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  • Nico_MK's avatar
    Nico_MK
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi SskimsS, 
    Do the messages say anything else? Do the messages give you any actions to take?

  • user365465's avatar
    user365465
    New member | Level 2
    2 months ago

    I had this same problem. I think an error code popped up, but went away quickly, then I was logged out, couldn't log back in. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey user365465! I’ve replied to your new post

    Please check it and reply to me in that thread directly.

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