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Suhani's avatar
Suhani
Explorer | Level 3
4 months ago

Stop asking external users to log in when using a shared link

This is very annoying. I keep having phone calls with people I share Dropbox links with, just because they are confused about this pop-up window asking them to log in or sign up, and because they are struggling with finding the download link on the page. 

I pay for this service, yet I'm forced to upload files on other websites to share links, so that my clients are able to dowload files without trouble. That's nonsense.

Sharing download links with external users is a major feature of a cloud. Please do something about that. Thank you.

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1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Thanks for your feedback on this, Suhani.

    I've made sure to pass your comments along to our team.

    If you have any questions, please let us know.

    Have a great day!

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