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Peter D.62's avatar
Peter D.62
Helpful | Level 5
26 days ago

The desktop app is failing to sync on Mac

My Dropbox fails to sync uploads. I can restart it, and then it wakes up and syncs. I am using Sequoia 15.5 (24F74). It generally seems to sync downloads. However, the message about Dtropbox being up-to-date is generally wrong, and can't imagine how the Dropbox coders can ignore the fact that it is nearly always wrong!

desktop
Mac
sync

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    26 days ago

    Hi Peter D.62, thanks for bringing this to our attention.

    Does this occur after you wake up the device after a sleep, or when you reboot the machine entirely?

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

    Keep me updated with any progress!

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