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VW2's avatar
VW2
Explorer | Level 3
2 years ago

The option to change selective sync settings is gone on my Mac

HI 

the selective sync is gone. 

I use to be able to go to Preferences, Sync, then selective sync. but now it has 

Dropbox folder updates

you are not eligible for the new Dropbox for MacOS on file provider at this time.

Any help would be great thanks 

Account Settings
desktop
Mac
sync

6 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey VW2, thanks for bringing this to our attention.

     

    Can you send us a screenshot of the "sync" tab in your Dropbox preferences, so we can have a visual of the issue?

     

    Have you tried restarting your computer at all, to see if it helps?

     

    Let me know!

  • VW2's avatar
    VW2
    Explorer | Level 3
    2 years ago

    Hi Hannah 

    Here is what is showing up on the screen .

    Also the page on my lap top, you can see the file that have small clouds are still on my lap top. before they would disappear when I put them on the cloud only. Also how do I get file from the cloud back onto my laptop?

    I turn the computer off yesterday and back on today and the problem is still there. 

    Many thanks for your help.

     

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Ohhhh VW2 the UI has changed!

     

    This is how I see it:

     

    What is your version of Dropbox?

  • VW2's avatar
    VW2
    Explorer | Level 3
    2 years ago

    Hi Mark 

    I have App version 376.4

    Thanks for the help

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    That sounds like the app on your mobile VW2 ?

     

    Dropbox desktop is only up to 200.x at the moment?

     

    My image, for example, is 199.4.6287

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