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The status of my backup is "unlinked" - how to relink?
During my backup, my device became "unlinked" but still seems to have backed up. Here is a screenshot. I don't see any options in the 3 dots other than download or delete. How to "relink"?
6 Replies
- Hannah
Dropbox Staff
Hey Marc von Amsberg, thanks for reaching out to the Dropbox Community.
Is this a screenshot of what you see in your backups page online?
What about the device itself? What do you see when you go to the backups tab in the app's preferences on that computer?
Let me know and we'll go from there.
Thanks, Hannah , you're right that is my backups page
What do you see when you go to the backups tab in the app's preferences on that computer?
- Walter
And is this the device you were referring to earlier or another one Marc von Amsberg?
Yes it's the bedroom PC, disregard the other one.
- Hannah
Thanks for the info, Marc von Amsberg.
Does the Dropbox application on that computer sync files as normal?
What do you see about your backups when you click on the Dropbox icon in your system tray?
And are all the entries about the backup in your first screenshot referring to that PC?
Hannahhere are screenshots of my laptop and desktop backups are confusing because I have legacy devices in linked devices.
My goal is to have all 3 sources linked so they sync
The names below are partial lists of LINKED devices, confusingly the DESKTOP device appears 2 more times in the same list (?)
Here are my unlinked devices.
Here is the screenshot from the backup page
