Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

jahidul islam's avatar
jahidul islam
New member | Level 2
3 years ago
Solved

want to off notification of "download app or continue to website" when click a link

I upload a pdf file of 200mb. then generate a link. when i want to open it in my phone then it ask me "download app or continue to website". I want to turn off it. When one click this link then he/she have to read the pdf directly. how will i make it ?? if i go the paid version then can i do it or any kind of information about it.

Notifications
Share
Shared Links
  • Mark's avatar
    Mark
    3 years ago

    Sorry. Its not possible to disable this message. 

     

    Being honest I'm not sure if being paid stops it or not. 

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Sorry. Its not possible to disable this message. 

     

    Being honest I'm not sure if being paid stops it or not. 

  • jahidul islam's avatar
    jahidul islam
    New member | Level 2
    3 years ago

    how can i live chat with the human of dropbox anybody know?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    All your support options are at www.dropbox.com/support. Live chat is reserved for paying users. 

     

    Hopefully a member of Dropbox staff will be along though at some point and see this here

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions