Forum Discussion

fougilang's avatar
fougilang
New member | Level 2
9 months ago

We’ve interrupted your sharing activity because you tried to share a file that may contain malware.

Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.

 

also happens when i try to share a folder

 

there is no email

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey fougilang, welcome to our Community. 

    From what you describe, I understand you’re receiving this error.

    As for the email, did you also check your email address’s spam folder and it’s not there either?

    Let me know what you find.

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