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Backups are taking up space in my account but cannot be found anywhere
My Dropbox shows that over 1GB of space is taken up by backups, but I can’t find any trace of them to delete. I’ve checked the web version, the Windows app, and the mobile app, but there’s no sign of any backups anywhere.
The most frustrating part is that without a subscription, I can’t even contact support, and I’m almost certain I’ve gone through every possible setting to locate these backups. Yet, there’s absolutely no indication of where they are or how to remove them.
Has anyone encountered this issue before? Is there any workaround to find and delete these invisible backups? Any advice would be greatly appreciated!
4 Replies
Thank you so much, this really helped. A backup was stored on external storage when I accidentally clicked to create a backup. It's a pity I couldn't find this wonderful link anywhere to view the current backups. Please add a button to navigate to the link dropbox.com/backup/all for the web version of the app; it would be very convenient.
Thank you very much, this button is really there, I feel stupid 😅
