We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
AndreaK88
2 years agoExplorer | Level 4
Can I purchase 1 more TB for my Plus account to reach 4TB?
Good morning,
I currently have a Dropbox Plus account. I've already included a 1TB add-on with this. Now it's starting to fill up as well, and I'd like to add an extra TB to a total of 4TB. I don't see the need to switch to a Professional account, where I have to pay directly for 3 users, while I don't use this.
is there a way to extend my Plus account?
Thanks in advance.
9 Replies
Replies have been turned off for this discussion
- Nancy2 years ago
Dropbox Community Moderator
Hi @AndreaK88, and thanks for posting on our Community today.
When saying that you’d need to select a Professional account for 3 users, are you referring to our Dropbox team plans perhaps?
I’m asking because we also have a Professional plan indeed, which is designed for individual users, and gives by default 3TB of space (so, with your space add-on, you’d have 4TB in total).
Let me know if that helps.
- AndreaK882 years agoExplorer | Level 4
Thank you for your quick response. I had indeed seen the "professional plan", but I did not know that my 1 TB add-on from my "Plus account" would then move with me. If so, that would be enough. Does the Professional plan also have the option to add another extra TB later?
- Rich2 years ago
Super User II
AndreaK88 wrote:
Does the Professional plan also have the option to add another extra TB later?
The Professional plan includes 3TB of space, and you can purchase the same 1TB add-on to reach a maximum of 4TB.
- tenorphoto2 years agoExplorer | Level 4
Hi Nancy, can you clarify if you can only increase limits with a max of 1tb ? so Plus would have a ceiling of 3tb and Professional would have a ceiling of 4tb ?? or can you keep buying 1tb units so you could have a 10tb Professional account for example ?
Thanks in advance
- bennybenny2 years agoExplorer | Level 3
also interested to read the answet
- Nancy2 years ago
Dropbox Community Moderator
Hey tenorphoto! The 1TB is a one-time add-on indeed, meaning you can only purchase it once for your Dropbox account and increase its space to 3TB (for Plus) and 4TB (for Professional).
- tenorphoto2 years agoExplorer | Level 4Thanks Nancy - So is there a way that an individual can have more than 5tb ?
- Hannah2 years ago
Dropbox Community Moderator
Hey tenorphoto, not at the moment, but I'll pass your feedback along to our team!
- tenorphoto2 years agoExplorer | Level 4
thanks Hannah,
it would be great to have the option to expand the capacity for a single user. I'm a photographer and like many creatives the requirement for cloud based storage is becoming more convenient & important for workflow. I'm using Gdrive, apple & Dropbox - but keen to consolidate on Dropbox
I'm absolutely certain I'm not the first person to want this.
look forward to hearing when this is available
regards
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!