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Damla7363
8 months agoExplorer | Level 3
I accepted the invitation and verified my email but didn't get my referral bonus
Hi, I accept the invitation and verify email and everything but couldnt get free 500mb space
7 Replies
- Rich8 months ago
Super User II
Damla7363 wrote:
Hi, I accept the invitation and verify email and everything but couldnt get free 500mb space
Have you installed the Dropbox application on a unique computer (one that has never had Dropbox installed previously)? Mobile devices don't count for referrals.
- Damla73636 months agoExplorer | Level 3
Hi, I download on a unique computer and sign in with my account, but still could't get free 500mb, I would be happy if you could help me
- Hannah6 months ago
Dropbox Community Moderator
Hey Damla7363, sorry to see you're not able to redeem your referral space.
Have you perhaps reached out to the person that sent you the referral, so they can check the status of the referral?
- Damla73636 months agoExplorer | Level 3
yes, it still appears as "invitation sent" status, what could be the problem
- Rich6 months ago
Super User II
Damla7363 wrote:
yes, it still appears as "invitation sent" status, what could be the problem
Did you create the account using the same email address that the invitation was sent to? Did you actually click the link in the invitation, or just create an account on your own?
- Damla73636 months agoExplorer | Level 3
I use the same email address that the invitation sent and click the link
- Nancy6 months ago
Dropbox Community Moderator
Hey Damla7363! I’ve gone ahead and logged a ticket at your Community email address.
Can you please check it and reply back? I’ll be able to further assist this way.
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