My Dropbox folder shows less quota than my account online.

Question

There's 7,9 Gb available on my dropbox folder.
I've used 6,5.. but dropbox seems like it can't update that I have space available for new files.
It still says that I'm over 7,9.

When I inspect the folder in my finder, it really says 6,58Gb

This is really anoying, can somebody help me with that?

thanks

Jay · Answer

Hi Vincent14, thanks for messaging the Community.
Could you attach a screenshot showing what you're seeing on this page on your Dropbox account?
This will help me to assist further by showing where the quota is being used on your account!

Mark · Answer

Vincent14 wrote:
When I inspect the folder in my finder, it really says 6,58Gb

Unless you have everything on Dropbox locally thats no way to test it I'm afraid - because once you are over quota syncing stops so the local drive WILL be smaller than what is online or in your account.&nbsp;
Remember shared folders use space, so, if somebody has dropped a large file in to that it will put your account over but not sync locally due to above.&nbsp;
Also, have a look at http://www.dropbox.com/backups&nbsp;

Vincent14 · Answer

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Vincent14 · Answer

I'd be surprise... I dont have much shared folder, and they're all pretty inactive from other users (I'm the only one adding stuff)

Mark · Answer

It's worth checking - especially as they may not have realised or intended. I've never ever known the counter to be wrong.&nbsp;
But, the link from Jay​ will help you work it out as well.&nbsp;&nbsp;