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hama5's avatar
hama5
New member | Level 2
2 years ago

The service is Cloud Storage

created a free account with Dropbox to sync security cameras to the DVRBut for 11 days, he has not kept any copy of the surveillance camera recording and did not upload any video or any file or image even though I linked the DVR device to my account here
Please help what is the reason
The service is Cloud Storage For surveillance cameras, do you understand?


Thanks

Dropbox Basic
sync

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there hama5 - sorry to hear you're having issues with this.

     

    Can you let us know where Dropbox comes in play exactly in your case?

     

    If the service you're using is created and maintained by a 3rd party, you should be reaching out to them for further assistance.

     

    In any case, please keep us posted. 

  • hama5's avatar
    hama5
    New member | Level 2
    2 years ago

    I will contact device support and get back to you. Thank you

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