Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

bequibar's avatar
bequibar
New member | Level 1
12 months ago
Solved

Why is Dropbox Backup using up 3.5 GB? How can I check what's taking up storage?

Hi,

I'm one of the users who suddenly lost god knows how much storage space and Dropbox stopped syncing, even though I keep almost nothing in those folders. 

I've tried deleting all the shared folders from years ago and whatever else I assumed was taking up space (images, mostly) and I'm still very low on personal files but all topped up in "Backup."

Everyone else's posts in the community had their own Backup levels at 0.

What exactly is taking up 3.5 GB of space in mine?

Thank you!

  • Dropbox backup is.... as it says ;) 

    You cannot view that via the usual web interface so go to www.dropbox.com/backups to see it and if you dont need it considering disabling it via https://help.dropbox.com/organize/how-to-use-dropbox-backup

3 Replies

Replies have been turned off for this discussion
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    Dropbox backup is.... as it says ;) 

    You cannot view that via the usual web interface so go to www.dropbox.com/backups to see it and if you dont need it considering disabling it via https://help.dropbox.com/organize/how-to-use-dropbox-backup

  • bequibar's avatar
    bequibar
    New member | Level 1
    12 months ago

    OMG Mark, can I love your reply rather than like it?
    I had completely forgotten that Backup was an automated feature I had set up years ago and it was backing up an entire array of folders in my laptop, not just the single folder that lives in Dropbox 😅
    Thanks again!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!