We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Ram G.'s avatar
Ram G.
Explorer | Level 4
9 months ago
Solved

Will I go back to my original storage limit after downgrading my account?

Hi, my Dropbox Basic plan has a storage limit of ~18 GB. I’m wondering, if I buy Dropbox Essentials (3 TB) subscription for couple of months and go back to Dropbox Basic, will my account continue to have the ~18 GB limit?

downgrade
Referrals
Storage space
  • Walter's avatar
    Walter
    9 months ago

    Hey Ram G. - thanks for using Dropbox and posting on our Community!

     

    In short, yes, your account will keep any additional storage you have earned through referrals or other promotions when you downgrade from the Dropbox Essentials plan. 

     

    Also note that space earned through referrals will be doubled when upgraded. 

     

    Let us know if you have any other questions. 

3 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Ram G. - thanks for using Dropbox and posting on our Community!

     

    In short, yes, your account will keep any additional storage you have earned through referrals or other promotions when you downgrade from the Dropbox Essentials plan. 

     

    Also note that space earned through referrals will be doubled when upgraded. 

     

    Let us know if you have any other questions. 

  • Ram G.'s avatar
    Ram G.
    Explorer | Level 4
    9 months ago

    Hello Walter , thanks very for the clarification! Regarding the note about storage space getting doubled, does it mean the storage limit in my Dropbox Basic plan can potentially become ~36 GB after downgrading from Dropbox Essentials to Dropbox Basis?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Actually no Ram G. 

     

    When you downgrade to the Basic plan, your storage would go back to what it was originally. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!