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mandywr's avatar
mandywr
Explorer | Level 4
8 months ago

Best practice when changing to a new computer?

I have been advised to remove everything  from my  current  computer and reload the Mac0s operating  system with  a new one. (or scrap my  desk top computer and buy a new  on) ,. Will my  files in dropbox folder,  which  are automatically synced to drop box be preserved  so that I can restore them to the new or repaired computer or do I need to find   another   back up (to USB?) or a different cloud storage system.What do I need to do to preserve my  files?

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey mandywr, thanks for posting your question to our Community!

    When changing to a new computer, the best thing to do to avoid any accidental deletions, is to completely remove Dropbox from the old computer.

    To do that you'll need to either sign out of the Dropbox app, or delete the computer from your connected devices here and then uninstall Dropbox.

    Then, when you get the new/repaired computer, you can simply install the Dropbox app once again and let the app sync your files.

    I hope this helps, but if you have more questions just let me know.

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