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Forum Discussion
Can I install the Dropbox app on a Microsoft Surface Pro with an ARM processor?
I like greatly both Dropbox and the Microsoft Surface Pro. The 2019/20 Pro X however, I discovered to my cost, used ARM microsoft architecture, and Dropbox could not be installed on it. The later run, esp. the most recent Pro 11, is said to use ARM elements but to cover this 'a new x86 emulator known as Prism, which promises better x86 emulation performance'. Does anybody know if it is (fully) compatible with Dropbox?
Thanks
4 Replies
- Nancy
Dropbox Community Moderator
Welcome to the Community, SG231!
You should now be able to use the full version of the Dropbox desktop app, even on devices that utilize ARM processors (as also mentioned here).
Can you try to install the Dropbox app on your computer and let me know in case you encounter any issues along the way?
We can check this further after that.
Thanks very much, for the quick response. That is very welcome news (after spending over £1k on the Surface Pro X, and finding compatible only with S-Mode). Microsoft are discontinuing support for versions >8, and I think the Pro 11 model is the front-runner (in price too). Wil let you know how it goes!
