You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

User9595's avatar
User9595
New member | Level 2
2 years ago

Can't drag and drop to some (but not all) folders that have been copied to the Finder Sidebar

I am unable to copy to my Desktop folder or my Documents folder on when they are on my Finder Sidebar.  I am running a Mac with Sonoma 14.1.12.

 

When I click on my Desktop folder or my Documents folder in the Finder Sidebar with the "Get Info" functionality, it just shows the alias.  For my other Dropbox folders (Music, Pictures, Downloads, etc.) that are moved to the Finder Sidebar, it shows the full folder with all of the files.  So there appears to be something those two aliases that are different from all other aliases.  I've tried deleting and restoring the aliases a dozen times. 

 

It appears that someone a few months ago had a similar problem, but was trying to copy Dropbox as a whole to favorites.  My problem is slightly different--it involves folders under Drop Box.  I cann't copy the Desktop folder or the Documents folder into "Locations" either, which was the workaround from months ago.  Please help!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there User9595 - sorry to hear you're having issues with this.

     

    It sounds like you have enabled the Dropbox Backup feature for your computer's Documents and Desktop folders - could you confirm if that's the case indeed? Do you see them listed in your backups page?

     

    If you could also let me know the desktop app's version and status on your computer as shown in your menu bar,  I'd appreciate it.

     

    Thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!