Forum Discussion

GPzmike's avatar
GPzmike
Explorer | Level 3
2 years ago

"Device enrollment" notification each time I use my Mac.

Hi Everyine! I’m having a strange problem I just can’t get a handle on. I purchased a used MacBook recently and while using the computer I get a notification window every 5 minutes or so announcing Device Enrollment - Dropbox, inc can automatically configure your Mac.
There is no Dropbox installed on the computer so I can’t click on an app or the icon in the menu bar, etc.

How do I make this pesky thing go away? Any ideas?

desktop
Mac
Notifications

4 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi GPzmike, welcome to our Community! 

     

    That sounds odd, especially if our app isn't installed to the device.

     

    Would you mind sending over a screenshot, in order for me to have a visual of this? 

     

    Keep me posted! 

  • GPzmike's avatar
    GPzmike
    Explorer | Level 3
    2 years ago
    Hi Megan, thank you for the response…yeah it’s a real head scratcher. Only thing I can think is that Dropbox was installed at one time but was ‘ripped out ‘ improperly and there’s a straggler in the system somewhere…here’s the screenshot you asked for:
    (Well, shucks, I can’t seem to paste a screenshot into this entry window…how can I get a screenshot to you?)
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey GPzmike, you should see a camera-like icon when replying back to me, that'd allow you to attach your screenshot here. 

     

    Can you give it a go? 

  • GPzmike's avatar
    GPzmike
    Explorer | Level 3
    2 years ago
    I don’t have any icons at all to choose from when I click Reply, Megan. There’s only a box I type into and cancel and reply buttons. Arg! Any other ideas? This device enrollment thing is seriously killing the new toy vibe!

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