Dropbox daemon on Ubuntu keeps asking to be installed on boot

Hi FranciscoLagos, thanks for bringing this to our attention.

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

Keep me updated with any progress!

Hello Jay,

I tried the advanced reinstall but it's still asking me to install Dropbox each time I start my computer.

Do you have any specific set up which would remove any previously saved settings when you boot your device?

No. Just regular Ubunut 20.04 with no specific set up.

Hey FranciscoLagos, let me also jump in here! 

Can you kindly attach a screenshot, showing the exact message you get when rebooting your device? 

Also, what is the version of the Dropbox app that you currently have installed on your device? 

Hello Megan,

Here you find an screenshot of the message. Notice that the daemon is already running in the task bar. It asks me to install Dropbox each time I start my computer even if I check the option 'Don't show this again' pressing 'ok' and waiting for the installation, pressing 'ok' and cancelling the installation or pressing 'Cancel'.

I have the verision v223.4.4909

Hello Megan​,

Here you have an screenshot. Notice that the Dropbox daemon is already running. This message pops up each time I start my computer even if I mark 'Don't show this again' pressing 'Ok' and waiting for the installation, pressing 'Ok' and cancelling the installation and pressing 'Cancel'

My version is v223.4.4909

Hey FranciscoLagos, thanks for the screenshot!

Since you've already tried an advanced reinstall, I think we might need to escalate your case to our specialized agents.

However, I'd need to send you an email in order to do so, would you be okay with that? 

Yes, thank you !

Awesome FranciscoLagos!

I just sent you the email, please reply back to me and we'll take it from there.

Thanks! 🤓