Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

solidcolour's avatar
solidcolour
Helpful | Level 5
9 months ago

Dropbox icon missing in Login items & Extensions on Mac OS

Go to System settings > General > Login items & Extensions

Dropbpx, Inc. app icon missing.

 

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi solidcolour, thanks for bringing this to our attention.

    What version of Mac OS are you running on your device?

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, and then rebooting the machine?

    Keep me updated with any progress!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Thanks for the report, we appreciate the feedback on this matter!
    We take all comments into consideration when improving the Dropbox desktop app and services.

  • solidcolour's avatar
    solidcolour
    Helpful | Level 5
    8 months ago

    I reinstalled it again, and the icon is back. All good now. Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Awesome solidcolour! 😇

    If you need something else, please let me know and we will be more than happy to help every step of the way. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!