Dropbox Passwords doesn't autofill in my Android apps or my Firefox browser login screens

Hi severard, thanks for bringing this to our attention.

When you click the extension, or the mobile app, are you able to access your Passwords account from there normally?

This will help me to assist further!

The ext file isnt working how I thought it would. i downloaded the 3.32.0 dropbox password ext off your website but it fails to run. it just says no app found to open xpi file

I can access my dropbox password app.

severard, what if you remove the Dropbox Passwords extension from your web browser, and add it back after that? Are you still having trouble with the auto-fill feature?

Maybe I wasnt clear. i cannot install the extension. I downloaded it but when I click on it there is an error msg. how do I add it to the firefox browser? I went to extension manage and tried to add it but the information msg appears telling me there is no app to open the xpi file

Hey severard, do you have this issue only with Firefox or other browsers as well?

Just tried Chrome and the dropbox balloon appeared and did take me to dropbox password , unlike firefox

In that case, it means that the issue comes from Firefox severard 

Did you try on a private browsing window perhaps to see if this is caused by another browser extension you're using perhaps?