Forum Discussion

Bernadette P.'s avatar
Bernadette P.
New member | Level 2
2 years ago

Dropboxinstaler.exe needs permission to download.

I am trying to download dropbox on my PC but keep getting this message "Dropboxinstaler.exe needs permission to download". I am not sure what to do.

 

Bernadette

desktop
Error Messages
Install

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Bernadette P., let's jump right into this! 


    If I understand this correctly this happens during the download process, not during the installation, right? Does this happen even when you try to download the app using a different browser altogether? 

     

    Are you using the device using admin rights? 

     

    Keep me posted, and we'll take it from there! 

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