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vikkot
7 days agoNew member | Level 2
Error after installation when Dropbox starts creating a "Dropbox" dedicated folder. (Windows 10)
Hello! After trying to reinstall, clear cache, AppData, all Dropbox folders, and so on, I still get the same error after I successfully install and log in to Dropbox(during the process of Dropbox folder creation). Here is an error:
bn.BUILD_KEY: Dropbox
bn.VERSION: 221.4.5365
bn.constants.WINDOWS_SHELL_EXT_VERSION: 78
bn.is_frozen: True
pid: 4792
cwd: 'C:\\Windows\\SysWOW64'
real_path='C:\\Windows\\SysWOW64'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\Usr79\\AppData\\Local\\Dropbox\\instance2'
real_path='C:\\Users\\Usr79\\AppData\\Local\\Dropbox\\instance2'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: None
not found
parent not found
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\221.4.5365\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\221.4.5365\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Temp
TEMP: C:\Temp
tempdir: 'C:\\Temp'
real_path='C:\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5841, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 187, in create_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 981, in result
File "desktop/dropbox/sync_root/manager.py", line 319, in create_root
File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 245, in register
File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 481, in _register
FileNotFoundError: [WinError -2147024894] The system cannot find the file specified
1 Reply
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- Walter
Dropbox Staff
Hi there vikkot - sorry I hear you're having issues with this.
Can you please try a clean, advanced reinstall and let us know if you get the same error?
Thanks so much!
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