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JSSMITH's avatar
JSSMITH
New member | Level 2
2 years ago

Establishing an old account on a new computer.

I've had a dropbox account for several years.   I recently updated my old computer with a new one, and I guess I did something wrong.   The old drop box account is not accessible from the app on the new computer.   If I use my browser I can go back to it so it is still there.   The new account shows there is nothing there.   How do I get the app to use the old account rather than the new one?

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    JSSMITH wrote:

    The old drop box account is not accessible from the app on the new computer. ... How do I get the app to use the old account rather than the new one?


    You need to sign out of the Dropbox application and then sign back in, making sure you use your old account information.