Forum Discussion

rosen623's avatar
rosen623
Explorer | Level 3
3 years ago

How do I read the Dropbox logs?

Our Internet works through a Microsoft Forefront proxy server with HTTP protocol. On one computer, the Dropbox loses the network several times a day, only restarting the Dropbox helps. I want to read the logs, in which folder are they stored?

2 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi rosen623, thanks for bringing this to our attention.

     

    The logs would be visible in the Dropbox application folder, however, these are not human-readable. 

     

    Currently, there is no workaround to be able to read the logs.

     

    If you have any further queries, feel free to message back.

  • rosen623's avatar
    rosen623
    Explorer | Level 3
    3 years ago

    What program can I use to read logs?
    In which file is the log recorded?

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