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Forum Discussion

cyberspace's avatar
cyberspace
Helpful | Level 5
4 months ago
Solved

I can't install the Dropbox app on my Android phone

Application Affected
Dropbox mobile app
Device
N/A
Operating System/Browser (if using the web)
N/A
Dropbox App Version (if using the app)
N/A

Question or Issue
I can't install the Dropbox app on my Android phone

3 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey cyberspace, thanks for reaching out to us today.

    Would you mind sharing some more info on what the exact issue is?

    Are you getting some kind of error message when trying to install the Dropbox app on your phone?

    If you are, a screenshot of the error would be really helpful as well.

    Thanks in advance!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Thanks for the heads up cyberspace!

    Happy to see that your issue is now resolved! 

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

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