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eisenstein's avatar
eisenstein
Explorer | Level 3
2 years ago
Solved

I can't see my content on my new laptop. Why?

I have a new and old laptops. When I activate Dropbox in my old laptop I see my files readily. I installed Dropbox in the new laptop, but when I login, there are no files at all. 

desktop
Setting up the apps
sync
  • Mark's avatar
    Mark
    2 years ago

    Have you given it time to sync? What happens if you go to the website on the new laptop? Do they appear there?

     

    If not you've almost certainly set up a new account rather than log in with the same account as on the old device. Simply log out and back in with the correct details 🙂

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Have you given it time to sync? What happens if you go to the website on the new laptop? Do they appear there?

     

    If not you've almost certainly set up a new account rather than log in with the same account as on the old device. Simply log out and back in with the correct details 🙂

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